Returns

We want you to be 100% satisfied with your purchase, please review our return policy + procedure below. 

  • REGULAR PRICED items shipped back within 14 days are eligible for a store credit. Store credit can be used for in person or online orders. Credit will be in the form of a gift card emailed to you.  

 

  • ALL CLEARANCE ITEMS ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES OF ANY KIND.

 

  • All items must be in BRAND NEW CONDITION, unwashed and unworn. Items must be free of orders, pet hair, makeup stains, deodorant stains or similar stains. Tags must still be attached.

 

  • Damaged or defective items must be brought to our attention within 5 days of receiving item.

 

  • It is the customer's responsibility to pay for return shipping on any returns AND the shipping for a replacement size if doing an exchange of sizes.

 

  • To start a return, you can contact us at elliesageco@gmail.com. Please note that returns will need to be sent to the following address:
    PO Box 33 Sunset, Texas 76270

    You can always contact us for any return question at elliesageco@gmail.com.